Bat 177 Privacy Policy – Your Information Is Safe With Us

01 Introduction

Bat 177 (referred to as "we", "us", or "the platform") is a trusted online gaming platform dedicated to users in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy explains in detail what personal information bat 177 collects, how that information is used and stored, and the steps we take to keep it secure. By using the bat 177 website or app, you agree to this Privacy Policy.

02 What Information We Collect

Bat 177 collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.

• Information you provide at registration is collected directly.
• Identity documents and photos are collected as part of the KYC process.
• Payment-related information is recorded at the time of each transaction.
• If you contact support, the details of that conversation are also retained.

03 How Your Information Is Used

Bat 177 uses collected information only for specific, legitimate purposes. We maintain full transparency in every instance where your data is used.

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide personalised game recommendations based on your preferences.
• To inform you about bonuses, promotions, and special offers (with your consent).
• To detect and prevent fraud, deception, and illegal activity.
• To provide customer support and technical assistance.
• To comply with legal and regulatory obligations.
• To improve the security and performance of the platform.

04 Data Sharing & Disclosure

Bat 177 may share your information with third parties only in very limited circumstances and under strict controls.

• Payment Provider: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• Technology Partners: Certain information may be shared with software providers and service partners that help operate the platform.
• Legal Authorities: Information may be disclosed to relevant authorities when required by court order or legal obligation.
• AML Authority: Relevant information is shared with regulatory authorities for anti-money laundering compliance.

05 Cookies & Tracking Technologies

Bat 177 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

You can block or delete cookies through your browser settings. However, disabling certain essential cookies may cause some features of the platform to stop working.

06 Data Protection Measures

Bat 177 uses industry-leading technology and processes to keep your data safe. Our security framework is multi-layered and continuously updated.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using the bcrypt hashing algorithm.
• Data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available for all accounts.
• Our 24/7 cybersecurity team monitors for suspicious activity at all times.
• Regular third-party security audits are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

07 Data Retention Period

Bat 177 retains your information only for as long as necessary. Retention periods vary depending on the type of data.

• Account Information: Retained for as long as your account remains active.
• Financial Transaction Records: Up to 5 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: Typically up to 12 months.
• Marketing Information: Withdrawn consent results in immediate deletion.

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to any individual.

08 Your Rights

As a bat 177 member, you have a number of rights regarding your personal data. We respect those rights and are here to help you exercise them.

• Right to Know: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You may receive your information in a readable, portable format.
• Right to Withdraw Consent: You may withdraw consent to marketing communications at any time.

09 Minor Protection

Bat 177 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process any personal data from minors.

• Age verification is mandatory at the time of registration.
• Additional proof of age may be requested in suspicious cases.
• Any account found to belong to a minor will be closed immediately.
• Parents or guardians can contact us if they believe a minor has registered an account.

10 Privacy Policy Updates

Bat 177 may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page and, for material changes, notify you by email or via an in-platform notice.

• Continued use of the platform after a policy update will be considered acceptance of the revised policy.
• For significant changes, you will be clearly notified before they take effect.
• Previous versions are available upon request.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with our Data Protection Team.

We always take your privacy concerns seriously and are committed to resolving them as quickly as possible. bat 177's goal is to build a lasting, trustworthy relationship with you.